Some also said that they were able to use the Watch unlock feature with other iPhone models, including the iPhone 11 Max. For the unversed, the users began reporting the same issue on Friday. The support page note has also advised switching off the 'unlock with Apple Watch' feature and using your passcode to unlock your iPhone 13 while masked in the interim. Apple did not reveal what might be the reason behind the problem with iPhone 13 devices and only said that it will be 'fixed in an upcoming software update,' but not when to expect the update. 'You might see 'Unable to Communicate with Apple Watch' if you try to unlock your iPhone while wearing a face mask, or you might not be able to set up Unlock with Apple Watch,' the official statement read. The company described the issue with a new note on its support page. However, as per The Verge, it is still not clear what caused the problem or when the fix will arrive.
Image Credit: ANIĪmerican tech giant Applerecently shared that it has identified an issue with the 'unlock with Apple Watch' feature on its latest iPhone 13, and the company is trying to fix it.